IT Spec (ENTARC) "Platform/site Reliability Engineer", GS-2210-14 FPL GS-14 (MP)

Selective Placement Factor You must meet the following selective placement factor: Candidates must possess any combination of the following certifications from a recognized professional organization at the time of hire and acceptance of the position: IT Information Library v4 (ITIL) Project Management Professional (PMP) AWS Certified Advanced Networking Certified Information Systems Security Professional (CISSP) Certified Cloud Security Professional (CCSP) F5 Networks Certified Technology Specialist Applicants who do not meet the Selective Placement Factor will be rated as not qualified and will not receive further consideration for this position. Minimum Qualification Requirements You may meet the minimum qualifications for the GS-14, if you possess the specialize experience. Specialized Experience for the SUPVY IT Specialist (Project Manager), GS-2210-14 One year of experience in either federal or non-federal service that is equivalent to at least a GS-13 performing two (2) out of three (3) of the following duties or work assignments: 1. Direct technical experience designing, deploying, and operating scalable cloud platforms using Infrastructure as Code (IaC), CI/CD, containers, and automated security controls to accelerate engineering delivery and ensure compliance. 2. Direct technical experience enhancing reliability and observability for distributed systems, including use of tracing/metrics/logs for observability, SLO/SLA development, incident response and analysis, and/or measurable performance/automation improvements. 3. Experience translating platform and reliability engineering concepts into clear documentation, technical standards, and architecture guidance for non-technical audiences, and influencing engineering practices across multiple teams. Basic Experience Requirements You must possess IT related experience (paid or unpaid experience and/or completion of specific, intensive training (e.g., IT certification), as appropriate) demonstrating each of the four competencies listed below. 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers (i.e., any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Oral Communication - Expresses information (e.g., ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (e.g., technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Knowledge, Skills, and Abilities (KSAs) The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement). 1. Skill in designing and implementing cloud and hybrid network solutions, including reusable platform services, container environments, identity integrations, and infrastructure components. 2. Skill in applying systems engineering and Site Reliability Engineering (SRE) concepts to ensure reliability, performance, scalability, security, and maintainability across complex, multi-cloud environments. 3. Knowledge of platform and reliability engineering principles and the ability to apply them through real-world implementation, debugging, optimization, and modernization of cloud environments. 4. Skill in computer engineering cloud automation, observability tooling, testing frameworks, and Continuous improvement/Continuous development (CI/CD) pipelines, including telemetry, logging, alerting, and distributed tracing. 5. Ability to leverage modern cloud, data, and security technologies to design, test, and deploy resilient platform and reliability systems that support mission-critical applications.