(Fluent English) Technical Support Consultant (remote, Europe)

Join SupportYourApp as a Customer Support Consultant and thrive in a multicultural and multilingual environment while enjoying your home office. Provide first-line support to customers via chat, calls and emails, and troubleshoot basic technical issues.

Requirements

• Excellent English communication skills (C1 for both spoken and written)
• Experience using Zendesk
• Basic troubleshooting skills
• At least 6 months experience in customer support is a must

Benefits

• Flexible schedule
• Opportunity to cooperate fully remotely
• Inclusive international environment
• Compensation in USD
• Rewards for referring friends
• Balance between project workload and personal time
• Internal health policy
• Responsive leadership interested in your development
• Greenhouse conditions for self-development
• Culture built on trust, with no time-tracking requirements

Originally posted on Himalayas