Principal Product Manager, Voice AI

Toast creates technology to help restaurants and local businesses succeed in a digital world. The Principal Product Manager, Voice AI will define strategy, evaluate vendors and partners, and lead commercialization of a new initiative to bring the power of voice AI into the in-store restaurant experience.

Requirements

• 8+ years shipping complex software products with demonstrated ownership of multi-team programs or a major product portfolio
• Hands-on experience defining and owning AI model evaluation (e.g. WER/CER, intent accuracy, wake-word false accept/reject, latency, completion/task success)
• Proven track record taking a product from discovery through prototype and pilot to scale
• Ability to design reusable APIs and platform capabilities that enable multiple downstream use cases and teams
• Experience conducting on-site discovery and validating prototypes in operational environments (restaurant or other physical venues)

Benefits

• 401k Matching
• Tuition Reimbursement
• Relocation Assistance

Originally posted on Himalayas