Operations Project Manager

Who We Are OssKin is a fast-growing Montreal MedTech company on a mission to transform patient care through cutting-edge wearable medical devices. We combine proprietary mass-customization software with 3D printing to manufacture solutions that actually change lives — and we're scaling fast. The Opportunity We're looking for a sharp, hands-on operator to become the backbone of our business. Reporting directly to the CEO, you'll have real ownership across production, systems, customer experience, special projects and people — with the autonomy to actually structure things and build something lasting. If you thrive in fast-moving environments, love untangling complexity, and get a genuine kick out of implementing projects from concept to completion, this role is the right fit for you. What You'll Own • Drive cross-functional projects from idea to execution — on time, every time • Design and continuously improve the operational systems that power the business • Identify bottlenecks, break down silos, and bring a "let's make it happen" energy to every challenge • Use data to surface insights that sharpen strategy and fuel smart decision-making • Build and maintain clear SOPs so nothing lives only in someone's head • Set bold OKRs and rally the team to hit them • Oversee, implement, and align projects across production, product development, purchasing, and customer service • Recruit, develop, and energize a team that loves coming to work • Own budgets and keep financials tight without losing sight of growth What You Bring • A degree in project management, engineering, commerce, accounting, or a related field • 3+ years of operations or management experience — ideally in a high-growth company • Fluency in modern business tools: CRM, ERP, accounting platforms, project management software, Office 365 • Solid grasp of lean manufacturing, automations, KPIs, and performance management principles • The kind of comfort with ambiguity that lets you make great decisions without a perfect playbook • A bias for action — you'd rather roll up your sleeves than write a memo about rolling up your sleeves Why OssKin • Direct impact — your decisions will shape how this company operates and grows • A product that matters — you'll be helping bring medical devices to patients who need them • A collaborative, entrepreneurial team that values initiative over hierarchy • Competitive compensation based on your experience, with room to grow as we do