UI/UX Designer – Systems Modernization

Job Summary The DC Department of Human Services is seeking a Senior UI/UX Designer with extensive experience supporting systems modernization initiatives. The selected candidate will be responsible for planning, coordinating, and developing wireframes, GUI prototypes, and component-level designs for modernized human services applications. This role requires a strong background in web and mobile UI/UX design, creative direction, brand strategy, technical documentation, and cross-functional collaboration with development, QA, UAT, business, and project teams. Key Responsibilities • Serve as the lead UI/UX Designer for a systems modernization project. • Plan, coordinate, and develop wireframes, GUI prototypes, user flows, mockups, and component-level designs. • Develop technical application designs that improve usability and support end users. • Create and maintain documented standards and procedures for design, development, installation, modification, and documentation. • Support DIMS and blended funded applications through user-centered design practices. • Lead Lean and Agile collaboration with engineering, UAT, QA, business analysts, project managers, and other stakeholders. • Support rapid prototyping, usability testing, and iterative design improvements. • Translate technical and functional requirements into intuitive user interface designs. • Prepare complex technical documentation, design specifications, and supporting materials. Required Qualifications • Bachelor’s degree in Information Technology, Design, Human-Computer Interaction, or a related field, or equivalent experience. • 11+ years of experience conveying technical and functional concepts for a specific technical specialty. • 11+ years of experience preparing complex technical documentation. • 11+ years of experience in creative direction and design. • 11+ years of experience in brand strategy and storytelling. • 11+ years of experience in web and mobile UI/UX design. • 11+ years of experience with motion graphics and animation. • 11+ years of experience with video production and editing. • 11+ years of experience with copywriting and scriptwriting. Highly Desired Qualifications • 3+ years of UI/UX experience supporting human services applications. • Experience working with government or public-sector systems modernization projects. • Experience collaborating with .NET Developers, Business Analysts, Project Managers, QA, and UAT teams. • Strong understanding of Agile, Lean, and rapid prototyping methodologies. Ideal Candidate • The ideal candidate is a senior-level UI/UX professional who can combine strong visual design skills with technical application design, documentation, and stakeholder collaboration. This person should be comfortable working in a hybrid government project environment and able to support both strategic design direction and hands-on execution.