Senior IT Engineer - T3

Senior IT Engineer - T3 As our Senior IT Engineer, you will be responsible for:   Acting as an escalation point to 1st and 2nd line technicians. Providing technical Support and ticket resolution for servers and infrastructure across a broad range of customers and technologies. Maintaining a high degree of customer service for all IT Support queries and projects. Accurately updating /maintaining our ticketing system and striving to exceedSLA...