Java Application Engineer

Miratech helps visionaries change the world by developing innovative technology solutions for its clients. We are a global IT services and consulting company that brings together enterprise and start-up innovation. We are looking for a Java IVR Application Developer to join our voice/contact center engineering team and help develop, support, and continuously improve cloud-based IVR applications.

Requirements

• Design, develop, and maintain IVR applications based on business and technical requirements
• Integrate IVR solutions with key internal services
• Monitor IVR systems and implement operational improvements to enhance customer experience
• Troubleshoot and resolve issues within the voice contact center and IVR environments
• Collaborate with project managers to ensure the timely and high-quality delivery of solutions
• Work independently while supporting a regional business unit aligned with global objectives
• Participate in forward-looking initiatives to improve call steering and IVR architecture
• Communicate technical concepts clearly to both technical and non-technical stakeholders

Benefits

• Competitive pay and benefits
• ForeverRemote work culture
• Growth mindset
• Global impact
• Welcoming multicultural environment
• Social sustainability values

Originally posted on Himalayas