Insight Global Senior Business Analyst Role

Insight Global is seeking a Senior Business Analyst to elevate online shipping experiences for a major logistics client in Mississauga. This hybrid position focuses on delivering a unified API-first platform across customer segments. In this senior role, you will bring 5-8 years of analytical experience to oversee the transformation of E-Ship Online. You will lead the efforts to consolidate legacy shipping capabilities while ensuring design principles prioritize user experience and operational efficiency for diverse market segments. Key Responsibilities: • Analyze and translate needs for varying customer segments • Define transformation requirements to modernize shipping operations • Collaborate with technical teams for API and integration strategies • Support delivery teams in Agile practices and project execution • Communicate complex ideas clearly to stakeholders and leadership Requirements: • 5-8 years as a Business Analyst in digital initiatives • Experience with web application platforms • Expertise in Agile/Scrum methodologies • Familiarity with API-driven systems and architecture • Strong skills in stakeholder communication Contribute to innovative shipping solutions and enhance user experience at Insight Global.