Solution Architect - CCaaS

Position Description: Location: Hybrid – Downtown Toronto Office (250 Yonge St) and/or Client Office Onsite Requirement: Minimum 2 days per week (subject to change) We are seeking a Solution Architect – Contact Center & Telephony to design end-to-end technical solutions that enable seamless, secure, and scalable customer interactions across voice and digital channels. This role focuses on defining architectures and integration patterns for modern Contact Center platforms, including Cloud Contac…