Skip to content

Triage Specialist

GDGeneral Dynamics Information TechnologyAustralia, Canada, France, Germany, India, United Kingdom, United States🇺🇸

Job Details
Salary
70,658 – 89,700
Remote
Remote
Skills
Triage-SpecialistIncident-Response-CoordinationCase-ManagementFederal-Program-SupportProgram-DeliveryTriage-CoordinatorTriage-NurseTriage-ConsultantTriage-RNVirtual-Triage-SpecialistClinical-Triage-NurseMedical-Triage
Description

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

MBI (T2)

Job Family:

Program Delivery and Execution

Job Qualifications:

Skills:

Case Management, Collaboration, Incident Reporting

Certifications:

None

Experience:

4 + years of related experience

US Citizenship Required:

No

Job Description:

Triage Specialist

Position Description:

The Triage Specialist supportsa federal agencyby receiving, reviewing, anddirectingincident reports to theappropriate pointof contact. The Triage Specialistworks as part of a small team of federal and contract staff to ensure inbox coverage 365 days a year, including weekends and holidays.

Position Duties:

  • Monitor a sharedincident responseinboxin collaboration with other team membersto ensuretimelyresponse and incident elevation.

  • Analyze each incoming incidentin accordance withfederal policiesto ensure incidents are documented correctly androutedto theappropriate pointof contact.

  • Provide technicalassistancein situations where incident reportsneed to becorrected and/orresubmittedin accordance withpolicy.

  • Create shift reports andcompleteother activities necessary to prepare team members to take over inbox coverage.

  • Catalog and fileincidentsin keeping with policies and standard operating procedures.

  • Maintain a tracking system for reported incidentsand perform quality assurance to ensure dataaccuracy.

  • Perform data analysis toidentifytrendsin incident reporting.

  • Provide reports on inbox activity on regular and as-neededbases.

  • Other duties as assigned.

Qualifications:

  • BA/BS degree in a relevant fieldwith at least 4years of related experience.

  • Experience in case management, child welfare, or socialworkrequired.

  • Excellent organizational skills and attention to detail.

  • Ability to workindependently and to collaborate with team members in a remote environment.

  • ExperienceutilizingMicrosoft Excel and performing basic data analysis preferred.

Additional Requirements:

  • Must be able and willingto work some weekends and holidays.

  • This position requires an existing Public Trust or the ability to obtain one.

  • This position is 100% remote.

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

  • Growth: AI-powered career tool that identifies career steps and learning opportunities

  • Support: An internal mobility team focused on helping you achieve your career goals

  • Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off

  • Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY

Explore a career in program management at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results.

The likely salary range for this position is $70,658 - $89,700. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Remote

Work Location:

Any Location / Remote

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Originally posted on Himalayas

Comments

Sign in to leave a comment

Verification
55/ 100medium
+Uses recruiter-style language ("our client"), suggesting a third-party posting
Listed 20582 days ago -- may no longer be actively hiring
Matches a ghost job pattern: "join our talent community"
How is this calculated?

Low confidence listing

  • Matched lower-confidence pattern: "join our talent community"
Agency

Yes

Trust Signals
Listing Age
20591 days
Multi-Source
Single source
Repost Count
0
First Seen
May 30
Last Seen
May 30
Company
Size
-
Industry
-
Funding
-
Trust
26
0/11 vacancies filled

Command Palette

Search for a page or action