Supervisory Emergency Services Dispatcher

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Department of Army Civilian Employees Current Department of Defense (DOD) Civilian Employee (non-Army) Defense Civilian Intelligence Personnel System (DCIPS) Interchange Agreement Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce Executive Order (E.O.) 12721 Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Non-Appropriated Fund Instrumentality (NAFI) Non-Department of Defense (DoD) Transfer Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Reinstatement Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: Current Federal Employee: One year of specialized experience which includes maintaining an accurate status of all emergency response equipment and personnel to assure prompt and accurate response; assuring personnel assigned to the shift carry out work assignments in accordance with instructions; and providing emergency police, fire and medical services to the public by answering emergency 911 calls ensuring emergency service personnel respond with appropriate personnel and equipment and give pre-arrival instructions to callers. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-09). Or External Applicants: One year of specialized experience which includes experience in an Emergency Services Communications Center that includes providing technical guidance and direction to Public Service Dispatchers to ensure all emergency operations are executed professionally to effectively bring an emergency under control with dispatching fire, police and emergency medical services under highly stressful, time-sensitive and emergency conditions using the local authority's emergency medical dispatch system. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-10). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-9). You will be evaluated on the basis of your level of competency in the following areas: Leadership Manages Human Resources Strategic Thinking