Skip to content

Subsidence Consultant

DNDavies North AmericaUnited Kingdom

Job Details
Salary
Not specified
Remote
Remote
Skills
Subsidence-Claims-SpecialistInsurance-Claims-ManagementBuilding-SurveyingProperty-Claims-HandlerTechnical-Claims-Adjuster
Description

Subsidence Claims Specialist – Role Overview

This role sits at the heart of our technical claims operation, providing expert guidance on subsidence issues affecting domestic and commercial properties. You’ll take ownership of your own portfolio of claims, using your professional judgement, engineering knowledge, and problem‑solving skills to drive fair, timely and high‑quality outcomes for customers.
Working from a home‑based environment, you’ll combine technical expertise with strong communication skills to support policyholders during what can be a stressful time, ensuring they feel informed, reassured, and treated fairly throughout the process.

Key Responsibilities

What You’ll Be Doing

Managing a varied caseload of domestic and commercial subsidence claims, ensuring all service level agreements are consistently met.
Assessing, validating, settling or declining claims within your delegated authority, always applying sound technical reasoning and insurance liability principles.
Diagnosing structural defects and the causes of damage using information gathered by surveyors, suppliers and other specialists

Skills, Knowledge and Expertise

A recognised professional building qualification (e.g., MICE, MRICS, MCIOB, MIStructE, MCABE) or active progression toward one. Relevant experience will also be considered.
Strong technical knowledge of structural defects and subsidence‑related issues.
The ability to diagnose building damage remotely using supplied evidence.
Experience within the insurance industry and a solid understanding of liability considerations.
Confident negotiation and influencing skills, with the ability to gain agreement from multiple stakeholders.
A problem‑solving mindset, able to evaluate complex information and make sound decisions.
Excellent interpersonal and communication skills.
Strong organisational and time‑management abilities, with the capacity to prioritise effectively.
High attention to detail and a commitment to delivering quality outcomes.
A flexible, self‑motivated approach and the ability to work independently.
#INDUKI

Benefits

Career & Purpose
  • Davies Innovation Lab
  • Leadership training programme
  • Funding for professional qualifications
  • Thrive at Davies; learning opportunities
Environmental & Social
  • The Davies Foundation
  • Local charity funding
  • Pennies To Heaven
  • Employee Resource Groups
  • Employee volunteering programme
Financial Health
  • Pension matching contribution model with the following contribution rates:
  • Employee 5%, Employer 5%
  • My Choices at Davies provides; High Street discounts and Financial wellbeing hub
  • Refer a Friend
  • Cycle to Work Scheme
  • Davies Incentive Plan
  • Enhanced maternity, paternity and adoption pay
Mental, Physical & Emotional Wellbeing
  • Wellbeing centre; move, munch, money & mind focus
  • Discounts with 100's of retailers
  • EAP; 24/7 confidential helpline
  • 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
  • Flexible working
  • Dress for your day
  • Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
  • Flexible benefits include holiday purchase

Originally posted on Himalayas

Comments

Sign in to leave a comment

Verification
40/ 100low
Listed 20564 days ago -- may no longer be actively hiring
+Thorough job description -- indicates a genuine, active role
How is this calculated?
Trust Signals
Listing Age
20590 days
Multi-Source
Single source
Repost Count
0
First Seen
May 12
Last Seen
May 12
Company
Size
-
Industry
-
Funding
-
Trust
39
0/2 vacancies filled
More jobs at Davies North America

Command Palette

Search for a page or action