Business Analyst-Technical & AI

Job Code: 01282026 Department Professional Services Minimum Experience 5-6 Job Type Full Time Job Location Washington DC Status: Full Time/Hybird 3-4 days onsite in Washington, DC Experience: 5-6 yerars Requires: Public Trust – Sensititve Level (U.S. Citizen or Green Card) Benefits: Competitive Pay, Generous PTO and Holiday Schedule, Comprehensive Health Plan, 401(k), and Collaborative Team Atmosphere At Assurety, all employees share one job description: to keep our customers satisfied, help grow the company, and join a team where your voice matters and your skills are valued. Summary: Assurety is an industry leader in the postal and parcel ecosystem, with 21+ years of experience serving government and commercial sectors, including postal/parcel, marketing, finance, retail, and higher education. We leverage data and technology to solve complex problems, fostering a culture of collaboration, innovation, and ownership. Our solutions help clients save lives, cut costs, boost revenue, strengthen the U.S. economy, and enhance customer experiences. This is a consulting role focused on analyzing complex business needs and translating them into actionable technical requirements, with a strong emphasis on AI-enabled analysis and modeling. We’re not looking for someone who just prompts a chatbot, we need professionals who can use AI tools, data modeling, and automation to accelerate requirements gathering and improve solution quality. This is a rare opportunity to join a highly stable, long-term program where your work will have a direct impact on one of the nation’s most important delivery networks. Key Responsibilities • Partner with business and technical stakeholders to elicit, analyze, and document complex requirements for enterprise USPS systems, including APIs, price change workflows, compliance systems, and customer-facing applications. • Translate stakeholder needs into clear, actionable deliverables including user stories, workflows, data models, and technical specifications. • Use AI tools and modeling techniques to enhance requirements development, automate repetitive tasks, and perform data-driven analysis to improve accuracy and efficiency. • Leverage AI-driven techniques to prototype workflows, generate user stories, and validate requirements, enabling stakeholders to visualize solutions early and reduce rework. • Work with data, APIs, and integration points; validate data flows and ensure solutions meet technical and business needs. • Collaborate closely with developers, architects, testers, and product owners to ensure seamless translation of requirements into solutions. • Produce high-quality documentation including requirements matrices, test plans, training materials, and technical guides. • Facilitate meetings, workshops, and presentations to align diverse stakeholders and resolve competing priorities. • Support Agile and Waterfall methodologies, adapting deliverables to project needs. • Contribute to quality assurance and UAT efforts to confirm that deliverables meet business and technical goals. Qualifications Required U.S. Citizenship or Green Card; able to obtain Public Trust clearance. • 5+ years of business, technical, and systems analysis experience, including extensive client-facing work. • Bachelor’s degree in Computer Science, Business Administration, Engineering, Economics, MIS, or related field. • Exceptional written and verbal communication skills, including the ability to prepare clear documentation and train stakeholders. • Proven ability to independently create technical solutions for business problems, from discovery through implementation. • Strong analytical skills and proficiency working with XML, JSON, SQL, and relational databases. • Adept at facilitating discussions and balancing multiple priorities across stakeholder groups. • Experience integrating modern tools into requirements analysis; exposure to AI/ML techniques (e.g., Python, TensorFlow, Azure AI, or similar frameworks). • Familiarity with Jira, Confluence, and other requirements management and documentation tools. • Proficiency with Microsoft Excel (pivot tables), PowerPoint, Visio/Lucid, and SQL. Preferred • Experience supporting USPS programs or large-scale mailing operations. • Familiarity with (COTS) mailing software solutions, Salesforce, or enterprise API environments. • Experience architecting solutions for various systems involving flowcharts, diagrams, ERDs, and technical user stories. • Prior consulting or professional services experience. What Success Looks Like in This Role